Continental
Carpet & Upholstery Cleaning
How To Avoid Four
Carpet Cleaning Rip-OFFS
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Serving Pataskala and Surrounding Areas Since 1995
RIP-OFF #1: UNBELIEVABLY LOW PRICE. To some degree, all of us are attracted by
low price because we want to work within a budget. But some carpet cleaners use price
as the bait for their false and misleading advertising. They offer a cheap price -- usually
between $9.95 and $19.95 per room -- and then, once they're in your home, they
pressure you into buying "add-ons". It's as if you were buying a car and found that the
dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as
cheap as some unethical carpet cleaners would like you to believe

RIP-OFF #2: BAIT AND SWITCH. Dual process carpet cleaning describes the process
of shampooing or heavy preconditioning, followed with hot water extraction cleaning.
Unfortunately, unethical carpet cleaners often use dual process as a bait-and-switch
technique. Here's how it's done: First, they "bait" you with a basic cleaning (single
process) at an unbelievably low price. Then, when you call, they try to "switch" you to
more expensive dual-process cleaning. If you don't fall for their switch and choose their
basic service, you'll likely receive poor workmanship using little or no chemicals and
they will not guarantee their work.
RIP-OFF #3: UNSUPPORTED CLAIMS. "THIS CLEANING METHOD IS THE BEST."
You'll read this in almost every ad. You'll hear this from virtually every carpet cleaner.
Remember this: The method that's best for you is the method that achieves your goal. If
you want a method that dries quickly, then a method that takes a long time to dry isn't
the best for you. So before you choose a carpet cleaner, identify your objectives. Then
select the method that best reaches those objectives.

RIP-OFF #4: OUTDATED BELIEFS. "HOT WATER DAMAGES YOUR CARPET."
Years ago, many people believed this was true because their carpets were damaged by
"technicians" who didn't know how to properly clean using hot water. But today, we
know it's false. By washing and then rinsing your carpet with hot water, your carpet is
thoroughly cleaned -- in the same way that the person who showers and then rinses off
the dirt and soap will be much cleaner than the person who takes only a sponge bath.
Obviously, each carpet cleaner will be biased toward his own method. And each method
does have advantages. So I suggest you look to what your carpet manufactures say.
Shaw Industries, the largest carpet manufacturer in the world, recommends hot water
extraction.
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